Last Updated: 1 January 2025

5999bet Terms and Conditions — Know Your Rights Before You Play

These Terms and Conditions govern your use of the 5999bet platform. Please read them carefully. By registering an account or placing a bet on 5999bet, you confirm that you have read, understood, and agreed to everything on this page.


What You Need to Know at a Glance

These cards summarise the most important parts of the 5999bet Terms and Conditions. The full details are in the sections below.

Eligibility: 18+ Only

You must be at least 18 years old to register and play on 5999bet. We verify age during the KYC process and will close any account found to belong to a minor, with all funds forfeited.

One Account Per Player

Each player is allowed one account only. Duplicate accounts will be closed and any balances or bonuses will be voided. If you have lost access to your account, contact support — do not create a new one.

Bonus Wagering Requirements

All bonuses on 5999bet come with wagering requirements that must be met before withdrawal. The specific requirement for each bonus is stated clearly on the promotion page. Bonus abuse will result in account suspension.

Withdrawal Rules

Withdrawals are processed to the same payment method used for the deposit. KYC verification must be completed before your first withdrawal. Standard processing time is within 24 hours; VIP members receive priority processing.

Prohibited Activities

Fraud, collusion, use of bots or automated software, and any attempt to exploit technical errors are strictly prohibited. 5999bet reserves the right to void bets and close accounts where prohibited activity is detected.

Responsible Gaming Commitment

5999bet is committed to responsible gaming. Deposit limits, loss limits, session reminders, and self-exclusion are available to all players at no cost. If you need help, contact our support team at any time.

1 Introduction

Welcome to 5999bet. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and 5999bet ("the Platform", "we", "us", "our"). By accessing the 5999bet website, creating an account, making a deposit, or placing any bet, you confirm that you have read these Terms in full and agree to be bound by them.

5999bet operates as an online casino and sports betting platform serving players in Bangladesh. The platform offers casino games, live dealer tables, slot games, and sports betting including cricket markets. All services are provided subject to these Terms.

Important: If you do not agree with any part of these Terms, you must not use the 5999bet platform. Continued use of the platform constitutes acceptance of the current Terms at all times.

5999bet reserves the right to update these Terms at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. It is your responsibility to check this page periodically. Continued use of the platform after any update constitutes acceptance of the revised Terms.

2 Eligibility

To register and use the 5999bet platform, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age. 5999bet does not permit underage gambling under any circumstances.
  • You must be accessing the platform from a jurisdiction where online gambling is not explicitly prohibited for you personally.
  • You must not be a current employee, contractor, or immediate family member of a 5999bet employee.
  • You must not have been previously excluded or banned from the 5999bet platform.
  • You must be acting on your own behalf and not as an agent for any third party.

5999bet conducts age and identity verification as part of the KYC (Know Your Customer) process. Any account found to be registered by a person under 18 years of age will be closed immediately, all bets will be voided, and any funds deposited will be returned to the original payment method after deducting any winnings generated.

Age Verification: 5999bet may request identity documents at any time to verify your age and identity. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension.

3 Account Registration

Each player is permitted to hold one account only on the 5999bet platform. Creating multiple accounts — whether using the same or different personal details — is a violation of these Terms and will result in all accounts being closed and all balances being forfeited.

When registering your account, you agree to provide accurate, complete, and up-to-date information including your full legal name, date of birth, and a valid contact method. You are responsible for keeping your account details current. 5999bet is not liable for any issues arising from inaccurate information provided during registration.

You are solely responsible for maintaining the confidentiality of your account password. Do not share your login credentials with anyone. 5999bet will never ask for your password via email, live chat, or any other channel. If you suspect unauthorised access to your account, contact support immediately and change your password.

  • Registration is free and takes under two minutes.
  • You must provide a valid mobile number for account verification.
  • Account names must match the name on your payment method and identity documents.
  • 5999bet reserves the right to decline any registration application without providing a reason.

4 Deposits & Payments

5999bet accepts deposits via bKash, Nagad, Rocket, and other approved local payment methods. The minimum deposit amount is ৳10. Deposits are credited to your account instantly in most cases. 5999bet does not charge fees on deposits, though your payment provider may apply their own charges.

All funds deposited into your 5999bet account must come from a payment method that belongs to you. Depositing funds on behalf of another player, or accepting deposits from third parties, is strictly prohibited. 5999bet may request proof of ownership of the payment method used at any time.

  • Minimum deposit: ৳10
  • Maximum deposit limits vary by payment method and account tier — check your account dashboard for your current limits.
  • Deposits made using payment methods that do not belong to you will be reversed and the account may be suspended.
  • 5999bet is not responsible for delays caused by your payment provider's processing times.

If a deposit does not appear in your account within 30 minutes, contact 5999bet support with your transaction reference number and we will investigate promptly.

5 Withdrawals

Withdrawals on 5999bet are processed to the same payment method used for the most recent deposit. This policy exists to prevent money laundering and protect player funds. The minimum withdrawal amount is ৳200. Standard withdrawal processing time is within 24 hours; VIP members receive priority processing which can be as fast as a few minutes.

Before your first withdrawal can be processed, you must complete the KYC verification process by submitting a valid government-issued photo ID and proof of your payment method. This is a one-time requirement. Once verified, future withdrawals will be processed without additional documentation unless 5999bet has reason to request further verification.

  • Minimum withdrawal: ৳200
  • KYC verification is required before the first withdrawal.
  • Withdrawals are only processed to verified payment methods owned by the account holder.
  • Bonus funds cannot be withdrawn until wagering requirements have been fully met.
  • 5999bet reserves the right to request additional documentation for large withdrawals.
  • Withdrawals may be delayed if there is an ongoing security review on your account.

6 Bonuses & Promotions

5999bet offers a range of bonuses and promotions including welcome bonuses, reload bonuses, cashback offers, free spins, and VIP rewards. All bonuses are subject to specific terms that are stated on the relevant promotion page. In the event of any conflict between a promotion's specific terms and these general Terms, the promotion-specific terms take precedence.

All bonuses on 5999bet are subject to wagering requirements unless explicitly stated otherwise. Wagering requirements specify how many times the bonus amount (or bonus plus deposit amount, depending on the promotion) must be wagered before a withdrawal can be made. The wagering requirement for each bonus is clearly displayed on the promotion page before you opt in.

  • Bonuses must be claimed within the validity period stated on the promotion page.
  • Only one welcome bonus can be claimed per player, per household, and per device.
  • 5999bet reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonus abuse — including but not limited to creating multiple accounts to claim bonuses, exploiting technical errors, or coordinated betting to guarantee profit — will result in bonus forfeiture and account suspension.
  • Certain games may contribute differently to wagering requirements. Slots typically contribute 100%; live casino games may contribute less. Check the promotion page for game contribution rates.
  • 5999bet reserves the right to reclaim bonus funds if it determines that a bonus was claimed in bad faith.

Visit the Bonus page to see all current promotions available to 5999bet players.

7 Betting Rules

All bets placed on 5999bet are subject to the specific rules of the game or sport being wagered on. These rules are available within each game or betting market. By placing a bet, you confirm that you understand and accept the applicable rules.

5999bet reserves the right to void any bet that was placed as a result of a technical error, incorrect odds, or a system malfunction. In such cases, the stake will be returned to the player's account. 5999bet also reserves the right to limit the maximum bet amount for any player or on any market at its sole discretion.

  • Bets are final once confirmed. Cancellations are not permitted except where explicitly allowed by the game or market rules.
  • In the event of a dispute regarding a bet outcome, the decision of 5999bet is final.
  • Cricket and sports betting markets are subject to the official result as declared by the relevant governing body.
  • Live betting markets may be suspended at any time during an event. Bets placed before a suspension are valid; bets placed after a suspension may be voided.
  • 5999bet is not responsible for bets placed based on incorrect information provided by the player.

8 Prohibited Activities

The following activities are strictly prohibited on the 5999bet platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities:

  • Fraud: Using stolen payment methods, providing false identity information, or any other fraudulent activity.
  • Money laundering: Using 5999bet to process funds derived from illegal activities.
  • Collusion: Coordinating with other players to gain an unfair advantage in any game or betting market.
  • Automated software: Using bots, scripts, or any automated software to interact with the platform.
  • Exploiting errors: Deliberately exploiting technical errors, software bugs, or incorrect odds for financial gain.
  • Chargebacks: Initiating fraudulent chargebacks or payment disputes after funds have been used for gambling.
  • Underage gambling: Allowing or facilitating access to the platform by anyone under 18 years of age.
  • Account sharing: Sharing your account with another person or allowing a third party to operate your account.

9 Account Suspension & Closure

5999bet reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, if it has reason to believe that the account is being used in violation of these Terms or in a manner that is harmful to the platform or other players.

If your account is closed due to a violation of these Terms, any remaining balance may be forfeited depending on the nature of the violation. If your account is closed for reasons unrelated to a violation — for example, at your own request — your remaining balance will be returned to your verified payment method after any pending wagering requirements are resolved.

  • You may request account closure at any time by contacting 5999bet support.
  • Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
  • 5999bet may close dormant accounts that have had no activity for 12 consecutive months. You will be notified before closure.

10 Privacy & Data

5999bet collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection, storage, and use of your personal data as described in the Privacy Policy. Your data is used to operate your account, process transactions, verify your identity, and improve the platform.

5999bet does not sell your personal data to third parties. Data may be shared with payment processors, identity verification services, and regulatory bodies where required by law. For full details on how your data is handled, please read the Privacy Policy.

11 Responsible Gaming

5999bet is committed to promoting responsible gambling. We provide tools to help players manage their gambling activity, including deposit limits, loss limits, session time reminders, reality checks, and self-exclusion. These tools are available to all players free of charge through the account settings or by contacting support.

If you believe your gambling is becoming a problem, we strongly encourage you to use these tools and to seek help. 5999bet takes problem gambling seriously and will work with you to find a solution that protects your wellbeing.

For more information on the tools available and how to use them, visit our Responsible Gaming page.

12 Limitation of Liability

To the maximum extent permitted by applicable law, 5999bet shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or service interruptions.

5999bet does not guarantee that the platform will be available at all times without interruption. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability. 5999bet will make reasonable efforts to minimise downtime and will notify players of scheduled maintenance in advance where possible.

  • 5999bet is not liable for losses resulting from a player's failure to read and understand the applicable game or betting rules.
  • 5999bet is not liable for losses resulting from a player's failure to secure their account credentials.
  • In all cases, 5999bet's maximum liability to any player shall not exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim.

13 Changes to These Terms

5999bet reserves the right to amend these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be updated. For significant changes, 5999bet will make reasonable efforts to notify players via email or an in-platform notification.

Your continued use of the 5999bet platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the platform and may request account closure by contacting support.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the 5999bet support team. We aim to respond to all enquiries within 24 hours.

For complaints that cannot be resolved through our support team, you may escalate the matter through the dispute resolution process described in the FAQ. 5999bet is committed to resolving all player disputes fairly and transparently.

You've Read the Rules — Now Join 5999bet

5999bet is built on transparency and fair play. Now that you know exactly how the platform works, create your free account and start playing over 1,200 games with fast bKash and Nagad deposits.